Aged, Frail and Denied Care by Their Insurers
With more than eight million customers, [long-term care ] insurance is one of the many products that companies are pitching to older Americans reaching retirement.
Yet thousands of policyholders say they have received only excuses about why insurers will not pay. Interviews by The New York Times and confidential depositions indicate that some long-term-care insurers have developed procedures that make it difficult -- if not impossible -- for ...
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