Aged, Frail and Denied Care by Their Insurers

New York Times by Charles Duhigg | Mar. 26, 2007 (Special Report)

With more than eight million customers, [long-term care ] insurance is one of the many products that companies are pitching to older Americans reaching retirement.

Yet thousands of policyholders say they have received only excuses about why insurers will not pay. Interviews by The New York Times and confidential depositions indicate that some long-term-care insurers have developed procedures that make it difficult -- if not impossible -- for ... Full Story »

Posted by Oliver Jones

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4.9

by Michael Campbell - Oct. 1, 2008

Excellent example of investigative reporting. The clarity in this reporting on greedy evildoers which does not call them names still leaves no doubt about their true colors. It also invites solutions to the problem without actually calling for specific actions. In other words, it is true to the highest principles of journalism in that it exposes facts which should be known and stops short of editorializing.