this is why small picture journalism matters. This is little story that goes mostly unnoticed by the general public and does a fine job of illuminating the frustration that military families feel just getting information about what is going on with their loved ones. Wonderful quote: At the Bordentown meeting, families asked whether the jobs the soldiers were doing would remain the same, about help with tax preparation, and about what they should say when their loved ones called home. "Allow them to vent to you," Command Sgt. Maj. Matt Valente of the 250th said. "Be their sounding board... and then just reassure them."